[Designed for IT Professionals who are engaged in complex IT projects which require multiple disciplines and a high level view of a complete System Engineering Life Cycle.]

This course will provide you with Working Knowledge of the different aspects of a Complex IT Project.

• What are the unique challenges and risks in such projects?
• Getting yourself prepared for the next Complex IT/ Enterprise Application Integration (EAI) Project

The course applies the 9 Knowledge Areas of Project Management Body of Knowledge from PMI to specific areas of Complex IT projects.

You will be exposed to an integrated workshop to evaluate, design and implement an integrated system solution for a complex IT Environment. Furthermore, the panelists (optional) in our Public Class will share with you their unique experiences in managing real world complex IT projects, ranging from banking, e-commerce to telecommunications.

Description
This advanced level course is the gateway to being a Professional Project Manager. It will teach you how to apply IT Project Management and System Engineering know-how to Complex IT Projects. You will learn how to manage Complex IT projects which are challenging and high risk, and where many questions are often asked but left unanswered by Project Managers. Share REAL project experiences with participants.

MODULES
Introduction	- Speaker Profiles - Seminar Objectives - Seminar Benefits - Seminar Outline
Overview	- Characteristic of Complex Project - Nature of Large Scale Complex IT Projects - Project Management - System Engineering
Project Preparation and Commencement
Project Definition	- Needs Analysis - Preliminary Project Master Plan - Complexity in Project Definition - Architectural Driven Approach - Architecture Usage - Types of Architecture
Business Acquisition Phase	- Request for Proposal (RFP) Activities - Development & Release of RFP Package - Respond to RFP - Contractor Submit Proposal - Contractor Selection - Contract Awarding
Project Execution and Control
Project Execution and Control	- Execution Process - PM of Execution Team - High Impact Areas of Complex IT Project - Controlling Processes - PM of Controlling Team - Establish Controls
Interface and Integration Approach	- Systems Integration Requirements - Fast Track Data Integration Methodology - Examples of Interface Definition Process
Interface and Integration Development	- Design and Development Strategy - Integration Techniques - Technology and Tools
Interface and Integration Testing	- Requirement Verification - Testing Management - COTS Based SI Project Testing Approach - Testing Procedure and Environment - Management Challenges
Managing Issues, Changes and Expectation	- Managing Issues - Communication - Time - Technical Problems - Managing Changes - Technical - Managerial - Managing Expectations - The Triple Constraints
Project Conclusion
Acceptance	- Acceptance Certificate - Acceptance Criteria - Closing IT Project
Operation and Maintenance	- Concept of Operation - Service Level Agreement - Areas of Concern
Preparing for next Complex IT Project	- Understanding the Market - Challenges - Level of Integration - Key Elements - Some Examples

International Expert Sessions
Session 1	PMO Execution Dynamic - Life Cycle, Issues and Challenges
Session 2	Effective Risk Respond for Complex IT Project

Workshop
Workshop I : RFP Evaluation	As a System Integrator Contractor To Derive System Integration Project Scope from Customer Requirements Use Pre-RFP phase to demonstrate your technical expertise to deliver the Solution As a Customer To start the project using the Architecture Driven Approach to develop a well balanced RFP Package. Identify key areas of different design options and translate them into evaluation criteria Get System Integrator Contractors feedback to adjust your project budget, scope and schedule before final release of the RFP
Workshop II : Contracting Model	To provide an overview of different popular Contracting Models used in IT projects To understand major areas of consideration and constraints during contract negotiation To understand the consequences of contracting decision to the implementation of a project
Workshop III : Defining the Roles and Responsibilities of Stakeholders in Complex IT Project	To understand the success of a Complex IT Project, starting with an effective Project Organization and Project Human Resource Management To define the important roles and responsibilities of the Project Organization and the Cross Functional Areas Integration Management Team in the Project Life Cycle
Workshop IV : The Interface Integration Control Committee Group Meeting Scenario	To present a scenario of a typical Interface Integration Control Committee (IICC) meeting To understand the different roles play by different parties in IICC meeting
Workshop V : Developing Interface Control Document	To introduce the process of developing the Interface Control Document (ICD) To familiarize participants with the contents of a typical ICD
Workshop VI : What could go wrong before the sign off of System Acceptance and entering the O&M phase	To discuss the common issues faced in the Final Acceptance of a Complex IT project. To explore possible criteria used during the Final Acceptance process

Who Should Attend
The seminar is designed for both IT Solution Providers and End User Organizations. It is ideal for Project Managers, Project Office Personnel, System Analysts as well as other Stakeholders. Members from project teams are highly encouraged to come together. Knowledge of project management terminology and techniques is not assumed.